In an unfortunate scenario, where the refund of the amount is claimed, VANTAGEM LOUVAVEL – UNIPERSSOAL LDA strict Refund Policy is given below.
VANTAGEM LOUVAVEL – UNIPERSSOAL LDA is an insurance and tax consulting agency. Any amount earned in its scope of services is not refundable unless expressly declared. Consulting Fee is treated as advance payment and considered as earned against the time and services of the Consultant, except the termination of the agreement for cause where:
- There is something wrong with the services you bought, or if you are not happy with it, you have 2 weeks to issue a refund.
- Suppose the premature termination is happening before rendering the complete services. In that case, a fair calculation will be made as per the professional services rate and any reimbursements, and the portion of the unearned amount will be refunded to the Client.
A full refund will be issued in case of a technical error such as double charging or other instances in which VANTAGEM LOUVAVEL – UNIPERSSOAL LDA are responsible. A refund claim is acceptable in case of the inability or incompetency of service execution. In this case, a fair compensation calculation against the time and efforts must be evaluated.
Refunds will be issued through the Original Mode of Payment or via Bank Transfer or Check, where it is impossible to refund via the original mode of payment.
Any refund request should be made in written email form stating the exact reason for the Refund claim, which will immediately lead to suspension or termination of services.
Feel free to contact us at info@vl-consultoria.com if you need any support or information.